Co-production: a source of psychological well-being for consumers?

Purpose This research aims to examine the co-production of a product as a source of psychological well-being for consumers. Design/methodology/approach A quantitative experimental study on the theme of cosmetics products was conducted using a sample of 844 women. It comprised three scenarios corresponding to low (finished products), intermediate (products sold in kits) and high (the purchase of cosmetic ingredients) co-production. Findings The results show that co-producing an offer is a source of psychological well-being. This effect can be explained by an increase in perceived benefits and perceived value. Originality/value The finding of interest for management is the identification of factors that improve individuals’ psychological well-being.

Keywords:

mental health  psychological well-being  co-production  perceived value  perceived benefits  perceived sacrifices 

Citation:

Ibtissame Abaidi, Patrice Cottet, and Jamila Abaidi (2022). Co-production: a source of psychological well-being for consumers?. Journal of Consumer Marketing, 39(6), Pages 595-609. https://doi.org/10.1108/JCM-01-2021-4404